Question 1

When is High Season and Low Season?

Accepted Answer

Low Season:  October - November - December - March - April.
High Season: January - February - May - June - July - August - September.

Question 2

Do the rates include unlimited mileage?

Accepted Answer

Yes, all rates include unlimited mileage within Spain.

Question 3

Minimum rental period

Accepted Answer

3 days in low season and 7 days in high season.

Question 4

Way to pay

Accepted Answer

By credit card or other form of payment accepted by Dreamland.

Question 5

Deliveries and Collections

Accepted Answer

They will be carried out in the office during business hours from Monday to Saturday (9:00 a.m. to 1:00 p.m. and 4:00 p.m. to 8:00 p.m. and Saturdays from 9:00 a.m. to 1:00 p.m.) free of charge. With supplement for collection or return at the airport.

Question 6

Driver(s) requirements

Accepted Answer

Be twenty years old with a minimum driving license of two years.

Question 7

Gas

Accepted Answer

The vehicle is delivered with a full tank of fuel and must be returned in the same condition. Otherwise, the difference will be charged plus a refueling service charge of 6.96 euros including VAT.

Question 8

Sport equipment

Accepted Answer

Upon request and with the charges described, the following accessories can be contracted: Damages will be covered with the vehicle deposit. 
Surfboards or paddle surf: €10 per day, maximum charge of €70
Wetsuits: €5 per day, maximum charge of €80.
Bikes: €10 per day, maximum charge of €120.
Skis: €15 per day, maximum charge of €90. 
Climbing equipment: €10 per day, maximum charge €70. 
Snorkeling equipment: €5 per day, maximum charge of €50.

Question 9

Aditional driver

Accepted Answer

Charge of 5.80 euros VAT included per driver and day, with a maximum of 46.40 euros VAT included per driver and rental.

Question 10

Insurance coverage

Accepted Answer

All risk insurance.

Question 11

end of rental

Accepted Answer

Vehicles must be returned in the same city where the rental originated.

Question 12

fines

Accepted Answer

They will be paid by the client (lessee and/or driver), and Dreamland is not responsible in the case of withdrawal of the driver's license.

Question 13

Roadside assistance

Accepted Answer

Dreamland offers a 24-hour roadside assistance service.

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